How Tri-Star uses text messaging for business communication, and how to opt out.
These SMS Terms & Conditions ("SMS Terms") describe how Tri-Star Healthcare Solutions ("Tri-Star," "we," "us," or "our") uses SMS and MMS text messaging to communicate with business contacts, and the choices available to recipients of those messages. These SMS Terms supplement our Terms of Service and Privacy Policy.
To stop receiving text messages from Tri-Star, reply STOP to any message. For help, reply HELP or contact us at info@tristarhcs.com or +1 (626) 246-6479. Message and data rates may apply. Message frequency varies.
Tri-Star Healthcare Solutions is a California-based healthcare services company that provides medical coding, medical billing, revenue cycle management, and related healthcare administrative services to healthcare organizations.
Tri-Star uses SMS/MMS messaging primarily for business-to-business (B2B) communication, including promotional messages about our services. Our text messages are intended for professional contacts acting in their business capacity, not for consumers acting for personal, family, or household purposes. Tri-Star does not intend to send messages to consumers for personal or unrelated purposes.
Our text messages are directed to business contacts at organizations that may benefit from medical coding and billing support, including:
Our text messages are business communications intended to learn whether an organization is interested in Tri-Star's services and to support a potential business relationship. Messages may:
We aim to keep every message professional, relevant, and focused on legitimate business communication.
Tri-Star's text messages are intended for business contacts, and each message identifies Tri-Star. Consent to receive text messages from Tri-Star is not a condition of purchasing any goods or services. You may opt out at any time as described in Section 7, and we will honor your request.
Message frequency varies. The number of messages you receive depends on the conversation — for example, whether you reply to an introductory message or request additional information. We do not send messages more often than reasonably necessary for the business purposes described above.
You may opt out of text messages from Tri-Star at any time by:
After you opt out, you may receive one final message confirming your request. We will not send further text messages to that number unless you reply UNSTOP or otherwise ask us to resume. Opting out of text messages does not affect other communications you may have with Tri-Star, such as email or phone calls, unless you ask us to stop those as well.
For help with our text messages, reply HELP to any message, or contact us:
Message and data rates may apply to any messages you send to or receive from Tri-Star, depending on your mobile service plan. Please contact your wireless carrier for details about your plan.
Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on the availability and performance of your wireless carrier's network and is not guaranteed.
Important: Text messaging is not a secure channel for sensitive information. Please do not send patient medical records, protected health information (PHI), Social Security numbers, financial account credentials, passwords, or other confidential information to Tri-Star by text message. If sensitive information needs to be exchanged as part of a client relationship, Tri-Star will arrange an appropriate secure channel.
Information collected through our text messaging program is handled in accordance with our Privacy Policy. We do not sell, rent, or share your mobile information or SMS/MMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. This information is shared only with service providers, such as our messaging platform provider, that process it solely on our behalf to deliver our messages, or where disclosure is required by law.
We may update these SMS Terms from time to time to reflect changes in our messaging practices or for legal, regulatory, or operational reasons. When we do, we will post the revised SMS Terms on this page and update the "Last Updated" date above.
Tri-Star Healthcare Solutions
12 S San Gorgonio Ave, Suite 206
Banning, CA 92220, United States
Phone: +1 (626) 246-6479
Email: info@tristarhcs.com
Website: www.tristarhcs.com